Refund policy
What is non-refundable, when money is returned, and how to ask.
Digital access
This product sells digital software access, subscriptions and credits. Nothing is shipped. Access is provided through the workspace after a successful payment.
What is non-refundable
The ₹1 three-day introduction and the ₹500 monthly subscription are non-refundable once paid. The same applies to a feature or credit pack bought through the payment gateway: once the feature is unlocked or the credits are added, the amount is not refunded. This is because digital access is delivered immediately and cannot be returned.
When a refund is due
Cancelling a subscription stops the next automatic debit. It does not refund the current period, and access continues until the end of the period already paid. A duplicate payment, a payment for a service that was never delivered, or a payment taken after a valid cancellation is refunded in full once it is verified. Nothing here removes a right given by the Consumer Protection Act, 2019 or another law that cannot be waived.
How to ask
Write to support from the registered email with the payment id, the date and the reason. We acknowledge within two business days. For a duplicate charge or a service that was never delivered, the refund is initiated after verification. For a non-refundable subscription or feature purchase, we explain the decision and the applicable law; we do not promise a refund the policy does not allow.